Twelve Ticketing wijst er nadrukkelijk op dat zij niet de organisator is, maar enkel de services levert waarmee de organisator tickets verkoopt.

). Twelve Ticketing offers a no-nonsense ticketing solution for every type of event you can think of. We support event organizations through delivering kick-ass software and off the hook service to start selling your tickets (our 

: www.twelveticketing.eu offers more information about us and our Services. 

2	Twelve Ticketing and your Personal Data

Twelve Ticketing cares about your privacy and protecting your personal data. We process 

– i.e. all information by which a person can be directly or indirectly identified – in line with the General Data Protection Regulation (

)  and other relevant legislation on the protection of Personal Data (collectively referred to as 

explains what kind of Personal Data is collected via our Website and Services. It also explains the purposes for which Personal Data is used, how it is protected and the duration of its storage. 

3	Twelve Ticketing acts as both Data Processor and Data Controller

Most of the Personal Data we collect and process, are processed on behalf of the 

who use our Services. Our Clients determine the means and purposes of this processing of Personal Data, which means they act as 

within the meaning of the Relevant Legislation. We process these Personal Data strictly in accordance with the instructions of our Clients and we don’t process them for our own purposes. In this respect, we act as 

within the meaning of the Relevant Legislation. Our obligations as Data Processor are laid down in the 

As Data Processor, we may collect and process for example the following (Personal) Data on behalf of our Clients: 

: such as name, mail-address and phone number. 

For more information on the Personal Data we process as Data Processor and the relevant purposes, we refer to the privacy policies of our Clients. In case you contact us with a question regarding Personal Data we process as Data Processor, we will refer you to the relevant Client who acts as Data Controller in that respect.

Apart from the processing of Personal Data on behalf of our Clients, we do collect and process some Personal Data for our own purposes.  In this respect, we act as Controller ourselves within the meaning of the Relevant Legislation. 

4	What Personal Data do we process as a Controller and for what purposes do we use them? 

As Data Controller, we collect and process the following Personal Data:

Your (company) name, e-mail address, Client number, telephone number, current ticketing information and any Personal Data included in your message.	

-	Get in touch and to maintain contact with our (potential) Clients;

-	Send newsletters.	We may process these Personal Data in order to (possibly) enter into a contract or to execute an existing contact. For example, by a request to make ‘an offer you can’t refuse’ or to deliver our Services.

We may send newsletters to existing Clients about similar products and services, because we have a legitimate interest to keep them updated about such products and services. We send newsletters to others than existing Clients only after we have obtained an explicit consent. 

It is always possible to unsubscribe from our newsletter via the link at the bottom of each newsletter.

Client name and address, invoicing information (Services provided, prices, VAT rates), bank details (account number, IBAN and BIC-code) and an optional VAT identification number. 	

-	Include in our (financial) administration to comply with the Tax and Customs Administration regulations.	

We may process these Personal Data, because we need these Personal Data to perform our contract with our Clients.

We are also legally obligated to process and/or share (some of) these data for/with the national tax authorities.

Information on the history of Services already rendered to the Client. This includes among other things information about earlier correspondence, and (technical) reports on rendered Services.	

-	Identify the Clients’ history of Services used.	

We may process these Personal Data because we have a legitimate interest to process these data in order to provide you good Services. 

Information on the device used to access our Services, IP-address and information on the used browser.	

-	Communicate in the language of the browser;

We use these Personal Data because we have a legitimate interest to process these data in order to provide a good functioning Website.

Various Personal Data, among which information included in the employment agreement, payroll and financial information, tax details, identification, photo and notes on absence and performance.	

-	Perform our employment agreement with our Employees.

-	Provide/administer the necessary information to/for the Tax and Customs Administration;

-	Keep track on vacation/leave days/sickness absence;

We may process these Personal Data because we need these Personal Data to perform our contract with our employees.

We have a legitimate interest to track vacation/leave days/sickness absence in order to estimate the deployment of capacity and to distribute capacity where necessary.

We also have a legitimate interest to track performance, so we can monitor and where necessary support our employees

Apart from the above, we are legally obliged to process some of these Personal Data, for example based on tax regulations.

Personal Data of Job Applicants (Applicant):

First name, surname, email address and telephone number.	

-	Contact the Applicant about the application.	

We have a legitimate interest to process these Personal Data, because we need them to get in touch with the Applicant.

Information provided by Applicant, for example: Personal Data included in the Curriculum Vitae and motivation letter, qualifications, working experience, photo, LinkedIn-profile, gender and day of birth.	

-	Assess whether the Applicant suits the job and/or Twelve Ticketing and to determine which Applicant is the most suitable candidate.	

We have a legitimate interest to process these Personal Data as we need them to process and assess the applications.

Information retained during application process

Notes from interviews, information received from referees and/or training institutions, and where applicable, results from assessments and/or psychological tests.	

Information in public profiles, such as LinkedIn and other social networks (where applicable).	

We have a legitimate interest to process these Personal Data as we need them to process and assess your application. We only process information that is relevant for your application and you will get the opportunity to react to our findings.

Personal Data made public on our Social Network Pages:

Information you make public, when you leave a comment or otherwise post something on our Social Media Pages.	

-	Contact you via our Social Media Pages;

Twelve Ticketing

Mensen met gezondheidsklachten hebben geen toegang.

Aangeschafte tickets kunnen niet worden gerestitueerd en/of omgeruild. 

Het is niet mogelijk om telefonisch tickets te bestellen.

U mag tot op het tijdstip van de gekozen aankomsttijd het museum in.

Uitsluitend op vertoon van een geldig e-ticket en eventuele benodigde kortingskaart of voucher krijg je toegang tot het museum.

Een vooraf gekocht entreeticket is eenmalig geldig. 

Huisregels in het Nederlands Stoommachinemuseum

Raak de tentoongestelde voorwerpen niet aan (houd bij kleine kinderen een extra oogje in het zeil).

U hoeft natuurlijk niet muisstil te zijn in het museum, maar hinder anderen niet met mobiele telefoons of mp3-spelers.

Neem geen etenswaren of drinken mee naar binnen. Picknicktafels buiten kunnen daarvoor gebruikt worden .

Het gehele museum is rookvrij, dit geldt ook voor de e-sigaret. 

Een ontruiming als gevolg van een calamiteit? Volg de aanwijzingen van de museummedewerkers, brandweer of politie! 

Het Nederlands Stoommachinemuseum is gehuisvest in het voormalige stoomgemaal Vier Noorder Koggen aan de Oosterdijk net buiten Medemblik. Tussen het IJsselmeer en de Grote Vliet, tussen water, dijken, polder en natuur. Kortom, het Stoommachine museum ligt in een idyllisch én oer-Hollandse locatie in Medemblik in Noord-Holland. Hét stoommuseum van Nederland.

Stichting Nederlands Stoommachinemuseum (NSM)

Wij gebruiken uw e-mailadres om uw ticket(s) toe te sturen.

U ontvangt per e-mail noodzakelijke en/of relevante informatie die van toepassing is op het bezoek. Denk hierbij aan informatie in geval van calamiteiten of bijvoorbeeld gewijzigd parkeeradvies.

Privacy policy

Stichting Nederlands Stoommachinemuseum (NSM)